Senior Tech Assist

Senior Tech Assist is a Sunshine Coast–based technology support service created specifically for seniors who want clear, practical help with modern technology. The business specialises in simplifying devices, online services, and digital tools so clients can use them confidently and independently.

Rather than offering generic IT support, Senior Tech Assist focuses on education, understanding, and long-term confidence.

Company History

Senior Tech Assist was founded in response to a common challenge faced by older adults — technology support that doesn’t meet their needs. Many seniors were overwhelmed by fast-changing devices and support services that assumed prior knowledge or moved too quickly.

Drawing on decades of experience in digital technology and user training, the founder developed Senior Tech Assist to provide a better alternative: personalised, patient guidance delivered in plain English.

Over time, the business expanded beyond basic troubleshooting to include online safety education, digital organisation, and smart home assistance. Today, Senior Tech Assist works closely with seniors across the Sunshine Coast through home visits and remote support.

Founder

Ashley Bryan

Senior Tech Assist is founded and operated by Ashley Bryan, a digital technology professional with a strong focus on user education. Ashley’s approach centres on helping clients feel comfortable asking questions and learning at their own pace.

The business philosophy is built around respect, patience, and practical outcomes that improve everyday life.

Product & Service Categories

Device Setup & Support

  • Mobile phones, tablets, laptops, and computers
  • Initial setup and configuration
  • App and software installation
  • Email setup and troubleshooting
  • Password assistance

Home Technology Services

  • Internet and Wi-Fi troubleshooting
  • Printers and peripherals
  • Smart TVs and streaming platforms
  • General household technology support

Digital Organisation Services

  • Organising photos and documents
  • Cloud storage solutions
  • Email and file management
  • Device clean-ups

Learning & Training

  • One-on-one technology lessons
  • Video calling and messaging
  • Online services and apps
  • Streaming and entertainment tools

Online Safety Support

  • Scam awareness and prevention
  • Safe browsing and shopping
  • Privacy and security settings
  • Account protection

Smart & Assistive Technology

  • Smart speakers and home assistants
  • Health and safety devices
  • Emergency alert systems
  • Technology for independent living

Computer Security & Maintenance

  • Performance optimisation
  • Malware and virus removal
  • Software updates
  • Backup and data protection

Why Choose Senior Tech Assist

  • Services designed exclusively for seniors
  • Personal, one-on-one support
  • Clear explanations without jargon
  • Flexible in-home or remote assistance
  • Focus on confidence and independence

Service Coverage

Senior Tech Assist operates across the Sunshine Coast, supporting seniors with friendly, reliable technology help tailored to their needs.

Contact Senior Tech Assist now >